Shipping policy

Last updated: November 10, 2026

Processing time

Orders are dispatched within 1–2 business days of being placed. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

Estimated delivery is 10–18 business days after dispatch. Delivery times are estimates and can vary by destination, carrier, and peak periods such as holidays.

Shipping rates

Available shipping methods and exact rates for your address are calculated and shown at checkout before you pay.

Tracking

Every order is tracked. You'll receive a shipping confirmation email with tracking details once your order is on its way, and you can also follow it from the Orders section of your account.

Multiple packages

Orders with more than one item may arrive in separate packages on different days. Each package will have its own tracking.

International orders

Enter your address at checkout to see whether we deliver to your location and which rates apply. Customs duties, import taxes and fees charged by the destination country are the responsibility of the recipient and are not included in the order total.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us right away and we'll do our best to update it before the order ships.

Lost, delayed or damaged shipments

If your tracking hasn't updated for an extended period, your order shows as delivered but hasn't arrived, or it arrives damaged, contact us at sethtovey411@gmail.com with your order number and we'll help resolve it. See our Refund policy for details on damaged or incorrect items.