Terms of service

Last updated: November 10, 2026

Overview

This website and online store are operated by FITLAB ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service ("Terms"), together with our Privacy policy, Refund policy and Shipping policy, which are incorporated by reference. If you do not agree, please do not use the store.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

1. Eligibility and accounts

You must be at least the age of majority in your place of residence to make a purchase. If you create an account, you're responsible for keeping your login details secure and for activity under your account. Please provide accurate, current information when ordering.

2. Products and pricing

We try to display products, colors and descriptions as accurately as possible, but we don't guarantee that every description or image is error-free or that your screen displays colors accurately. Prices and availability are subject to change without notice. We reserve the right to correct errors, to limit quantities, and to discontinue any product at any time.

3. Orders and payment

Placing an order is an offer to buy. We may refuse or cancel any order, including for suspected fraud, pricing or listing errors, or unavailability; if we cancel after you've been charged, we'll refund you in full. Payment is due at checkout, and you agree to provide valid payment information. Applicable taxes and shipping charges are shown at checkout.

4. Shipping, returns and refunds

Shipping is governed by our Shipping policy, and returns and refunds by our Refund policy.

5. Safe use of fitness products

Fitness and training equipment carries an inherent risk of injury. Always read and follow product instructions, inspect equipment before each use, use it only for its intended purpose, and stay within your abilities. Consult a qualified medical professional before starting any new exercise program. Content on this site is for general information only and is not medical or professional fitness advice. You use our products at your own risk.

6. Intellectual property

All site content, including text, graphics, logos and images, belongs to FITLAB or its licensors and may not be copied, reproduced or used without our written permission.

7. User content and feedback

If you send us comments, reviews, suggestions or other content, you grant us a non-exclusive, royalty-free right to use, reproduce and display it in connection with our business. You agree not to submit content that is unlawful, misleading, abusive or infringes anyone's rights.

8. Prohibited uses

You may not use the site for any unlawful purpose; to infringe others' rights; to upload malicious code; to scrape, interfere with or disrupt the site; or to submit false or misleading information.

9. Third-party links and services

Our site may link to or use third-party services. We aren't responsible for their content, policies or practices, and your use of them is at your own risk.

10. Disclaimer of warranties

Except as expressly stated or required by law, the site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, FITLAB and its owners, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the site or products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

12. Indemnification

You agree to indemnify and hold FITLAB harmless from claims, losses and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the site or products.

13. Governing law

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law rules, except where the laws of your place of residence require otherwise.

14. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and continued use of the site after that means you accept the updated Terms.